Shipping policy
1. Processing Time
All orders are processed within 0–1 business day (Monday to Friday, excluding public holidays).
Orders placed during weekends or public holidays will be processed on the next business day.
2. Delivery Time
The Netherlands
Orders placed on a business day before 11:59 PM (23:59) are generally delivered the next business day.
International Shipping
For other countries, delivery times depend on the destination country and the shipping carrier (DHL).
3. Shipping Costs & Estimated Delivery Times
| Destination | Shipping Cost | Estimated Delivery (Business Days) |
|---|---|---|
| The Netherlands | €4.99 | 0–1 |
| Belgium / Germany | €5.99 | 1–2 |
| Luxembourg / France / Austria / Poland | €9.99 | 2–3 |
| Croatia / Czech Republic / Hungary / Ireland / Italy / Slovakia / Slovenia / United Kingdom | €14.99 | 4–6 |
| Bulgaria / Denmark / Greece / Portugal / Romania / Spain / Sweden | €19.99 | 4–6 |
| Estonia / Finland / Latvia / Lithuania | €24.99 | 4–6 |
Delivery times are estimates only and may vary depending on the shipping carrier and external circumstances.
4. Delays
While we make every effort to deliver your order on time, delays may occur due to circumstances beyond our control, such as:
- Carrier delays
- Customs procedures
- Force majeure
Delivery times are indicative and not guaranteed.
5. Shipping & Return Costs
- Shipping costs are clearly displayed during checkout.
- Shipping costs are non-refundable.
- Return shipping costs are the responsibility of the customer unless otherwise agreed or required by law.